Maintenance & Services

Ai Doctor Maintenance & Services

Ai Doctor Maintenance & Services

If you have purchased our Ai Doctor full-body scan products, whether the Ai Doctor Fitness Scanner or the Ai Doctor Pro Medical Scanner, we can provide the necessary support for any of your maintenance and service needs. In addition, we have fully equipped Ai Doctor Technicians to help troubleshoot any software or hardware issues that may arise while running the Ai Doctor Scanner.

Some Ai Doctor maintenance & services needs may be addressed on the phone or require a technician to visit your site to assess the Ai Doctor machine in person. When contacting us about your maintenance & services needs, please provide our technicians with accurate product information so that we can better assist you in solving any issues that may arise when using the device.

Ai Doctor Maintenance Best Practices

Prevention maintenance & services are keys to avoiding any disruption in service to your patients and clients. Proper usage, handling, and cleaning are all important aspects in making sure that your Ai Doctor full body scan continues to serve and support the health of your patients and clients. Here are some easy best practices to implement that can help the longevity of your Ai Doctor device and software:

  • Try to avoid/prevent too much humidity.
  • Prevent excessive heat or cold temperatures to avoid damage to the internal components.
  • Do not eat or drink near the Ai Doctor device.
  • Be sure that all the sensors are clean for the best results.
  • Make sure to disinfect reusable electrodes before each use.
  • Do not use abrasive or acidic cleaners on the Ai Doctor.
  • Do not use damaged sensors as they may produce inaccurate results.
  • Please do not open the device and try to repair it without the presence of an Ai Doctor technician.
  • Please disinfect the device and other related components before sending it out for any repair or calibration needs.

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